Frequently Asked Questions
Everything you need to know about our private chef and meal prep service in the Riviera Maya.
About the Service
What is Weekly Meal Plan MX?+
Weekly Meal Plan MX is a private chef and meal prep service based in Playa del Carmen, Riviera Maya. Our team of professional chefs comes to your home, Airbnb, or vacation rental to prepare a full week of personalized, healthy meals using fresh local ingredients.
How does the service work?+
It is simple: you tell us your dietary preferences and schedule via WhatsApp, we design a custom menu, then our chef arrives at your kitchen with fresh ingredients and prepares all your meals on-site. Everything is portioned, labeled, and stored in eco-friendly containers in your fridge, ready to reheat and enjoy throughout the week.
Who is this service for?+
We serve expats living in the Riviera Maya, digital nomads, families on vacation, Airbnb guests, and anyone who wants to eat healthy without the hassle of cooking or eating out every day. Whether you are here for a week or live here full-time, we have a plan for you.
Menu & Dietary Options
What dietary options do you offer?+
We offer gluten-free, dairy-free, keto, high-protein, vegan, vegetarian, low-carb, and fully custom meal plans. Our chefs are experienced with a wide range of dietary requirements and can adapt any dish to your needs.
Can you accommodate food allergies?+
Yes, absolutely. When you contact us on WhatsApp, let us know about any allergies or intolerances. We take food safety very seriously and will design your entire menu to avoid any allergens. Common accommodations include nut-free, shellfish-free, soy-free, and egg-free preparations.
Can I customize my menu?+
Of course. While we have a curated menu of over 60 dishes spanning breakfast, salads, soups, ceviches, main courses, and desserts, we are happy to customize everything to your taste. If you have favorite ingredients, flavor profiles, or specific dishes you would like, just let us know.
Where do you source your ingredients?+
We shop at local markets in Playa del Carmen for the freshest produce, sustainably sourced seafood, and premium proteins. We prioritize seasonal, local ingredients to ensure the best quality and flavor in every meal.
Pricing & Plans
What plans do you offer and how much do they cost?+
We offer three main plans: Essential (3 days/week, $6,070 MXN/month or ~$340 USD), Conscious (5 days/week, $10,700 MXN/month or ~$600 USD), and Complete (7 days/week, $16,400 MXN/month or ~$920 USD). Pricing can vary based on the number of people and specific dietary requirements.
Do you offer a trial or flexible plan?+
Yes. We offer a Flex Plan that lets you try our service without a monthly commitment. It is perfect for vacationers or anyone who wants to experience our cooking before subscribing to a regular plan. Contact us on WhatsApp for details and pricing.
Do you have a referral program?+
Yes! When you refer a friend who signs up for any plan, both you and your friend receive a discount on your next month. It is our way of saying thanks for spreading the word. Ask us on WhatsApp for the current referral offer.
What payment methods do you accept?+
We accept bank transfers (Mexican and international), cash (MXN and USD), and major credit/debit cards. We can also accommodate PayPal for international clients. Payment details are shared after you confirm your plan via WhatsApp.
Logistics & Delivery
What areas do you serve?+
We serve Playa del Carmen (including Playacar, downtown, Colosio, and Gonzalo Guerrero), Tulum, Cancun, Puerto Aventuras, Akumal, and Puerto Morelos. If you are in a nearby area not listed, reach out and we will do our best to accommodate you.
How far in advance do I need to book?+
We recommend booking at least 48 hours in advance so we can plan your menu and shop for the freshest ingredients. For vacation guests, booking before you arrive is ideal so everything is ready when you get to your rental. During peak season (December-March), we recommend booking at least one week ahead.
What containers do you use for the meals?+
We use eco-friendly glass containers that are microwave and oven safe. Your meals are portioned individually, labeled with reheating instructions, and organized in your fridge for easy access throughout the week.
Do you clean up after cooking?+
Yes, always. Our chefs leave your kitchen spotless after every cooking session. We wash all dishes, wipe down surfaces, and take care of everything. You will not even know we were there, except for the delicious meals in your fridge.
For Airbnb Hosts & Property Managers
How can I partner with Weekly Meal Plan MX as an Airbnb host?+
We love working with Airbnb hosts and property managers in the Riviera Maya. You can recommend our service to your guests as a premium add-on. We offer a partnership program where you earn a commission for every booking that comes through your referral. Your guests get an elevated experience, you get better reviews, and everyone wins. Contact us on WhatsApp to set up a partnership.
How do I recommend your service to my guests?+
It is easy. You can include our information in your Airbnb welcome guide, send your guests our WhatsApp number (+52 984 177 3023) before or during their stay, or share a link to our website. We handle everything from there: menu planning, shopping, cooking, and cleanup. Many hosts see a noticeable improvement in their guest reviews after recommending our service.
Still Have Questions?
We are happy to help. Send us a message on WhatsApp and we'll get back to you right away.